A measured approach to reception faults
No blind part swapping
We trace the signal path before deciding which component needs attention.
Weather faults investigated
We check movement, damage and connections behind weather-related picture loss.
Every affected set checked
Testing at the relevant TV points helps confirm that reception has returned.
Find the cause of a failing TV signal
A picture that freezes during the best bit is annoying. Complete signal loss is less subtle. We investigate pixelation, missing channels, intermittent reception and faults that become worse in poor weather. The check covers more than the aerial itself. We inspect its condition and alignment, then follow the signal through coaxial cables, connectors, splitters and television points. Measuring signal quality helps us separate a reception fault from a loose or damaged part of the system. That gives us a sensible basis for the repair instead of replacing equipment simply because it happens to be on the roof.
Repair what's faulty and test the result
Once we identify the likely cause, we explain whether an adjustment, cable repair or replacement component is appropriate. A shifted aerial may need realignment, while a failed connector or damaged cable calls for a more local repair. If the aerial itself is beyond a sound repair, we'll say so plainly. We finish by retuning where needed and testing reception across the affected televisions. This final check matters because one set may look fine while another point still has a weak or unstable feed. You get a repair based on what we find and a visible check of what changed.
Frequently asked questions
Why does my picture fail in bad weather?
Wind and rain can expose movement, poor alignment, damaged cable or weak connections in an aerial system. We inspect the mounting and signal path, then measure reception so we can identify an appropriate repair rather than blame the weather alone.
Will I automatically need a new aerial?
No. Some faults can be corrected through realignment, a repaired connection or replacement of a damaged component. We assess the aerial, cabling and television points first. We only advise replacement when the condition of the equipment makes it the sounder option.
Should I retune the television before calling?
You can try a retune, but repeated retuning won't fix a poor incoming signal and may remove stored channels. Tell us what the television is doing and which sets are affected. We can check the system and retune after the physical fault is addressed.